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Terms of service
Overview
Welcome to Serelux Beauty. The terms “we”, “us” and “our” refer to Serelux Beauty. Serelux Beauty operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience.
These Terms of Service, together with any policies referenced on this page, describe your rights and responsibilities when you use our website, browse our store, or purchase products from us.
By visiting, interacting with, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website.
Section 1 - Access and Account
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this website.
To use certain features of our website, including browsing our store, placing an order, or contacting us, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping information. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
Section 2 - Our Products
We make every effort to provide accurate product descriptions, images, pricing, and availability. However, product colors, appearance, or packaging may vary slightly depending on your device screen, settings, or product updates.
We do not guarantee that the appearance or quality of any product purchased from us will exactly match your expectations or how it appears on your screen.
All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
Section 3 - Orders
When you place an order, you are making an offer to purchase. Serelux Beauty reserves the right to accept, decline, cancel, or limit any order at our discretion.
Your order is not confirmed until we accept it and process your payment. Please review your order carefully before submitting it, as we may not be able to change or cancel an order after it has been accepted.
If we need to change, cancel, or decline an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are handled in accordance with our Refund Policy.
You agree that products purchased from our store are for personal or household use and not for commercial resale or export.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price shown at the time your order is placed.
Unless otherwise stated, product prices do not include shipping fees, taxes, duties, customs charges, or other applicable charges. Any applicable charges will be shown at checkout before you complete your purchase.
You agree to provide current, complete, and accurate billing, payment, and account information for all purchases made through our store.
Section 5 - Shipping and Delivery
Shipping times, delivery areas, and shipping rates are explained in our Shipping Policy.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, or events outside our control.
Once an order has been handed over to the shipping carrier, risk of loss may pass to the customer, subject to applicable law.
Section 6 - Intellectual Property
All content on this website, including trademarks, logos, product names, text, images, graphics, videos, audio, design, layout, and other materials, is owned by Serelux Beauty, its affiliates, or licensors.
You may use our website for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, display, publish, download, store, or transmit any material from our website without our prior written consent.
Serelux Beauty’s names, logos, product names, designs, and slogans are trademarks or intellectual property of Serelux Beauty or its licensors. You must not use them without permission.
Section 7 - Optional Tools
We may provide access to third-party tools or services that we do not monitor, control, or manage.
You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsement from us. Any use of third-party tools is at your own risk and subject to the terms of the relevant third-party provider.
Section 8 - Third-Party Links
Our website may contain links to third-party websites, apps, or services. We are not responsible for the content, accuracy, policies, practices, or availability of any third-party websites or services.
If you choose to access third-party links, you do so at your own risk. Please review the third party’s policies before engaging in any transaction.
Section 9 - Relationship with Shopify
Serelux Beauty is powered by Shopify, which enables us to provide our online store and services to you. However, any sales and purchases made through our store are made directly with Serelux Beauty.
By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Serelux Beauty, including any injury, damage, loss, or claim resulting from purchased products or services.
Section 10 - Privacy Policy
All personal information collected through our website is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.
Because our store is hosted by Shopify, Shopify may collect and process certain personal information about your access to and use of our website in order to provide and improve the services. Please review our Privacy Policy for more details.
Section 11 - Feedback and Reviews
If you submit ideas, suggestions, feedback, reviews, proposals, or other content to us, you grant Serelux Beauty the right to use, reproduce, modify, publish, distribute, and display that content for business, marketing, and service improvement purposes.
You agree that any feedback or review you submit will not be false, misleading, unlawful, offensive, abusive, or infringe upon the rights of any third party.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, update information, cancel orders, or change product details at any time without prior notice.
Section 13 - Prohibited Uses
You may only use our website and services for lawful purposes. You agree not to use our website to violate any laws, infringe upon intellectual property rights, submit false or misleading information, upload malicious code, spam, phish, collect personal information from others, or interfere with the security or operation of our website.
We reserve the right to suspend or terminate access to our website if we determine that these Terms have been violated.
Section 14 - Agents and Automated Access
You may not use automated tools, bots, scraping tools, data extraction tools, AI agents, or other automated systems to access, copy, collect, or interact with our website in a way that violates these Terms, bypasses security measures, or disrupts our services.
We may limit or block automated access to our website at our discretion.
Section 15 - Termination
We may terminate this agreement or your access to our website or services at any time without notice if we believe you have violated these Terms or used our website improperly.
Any obligations or rights that should reasonably survive termination will continue to apply, including intellectual property rights, limitations of liability, indemnification, and privacy-related provisions.
Section 16 - Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis. We do not guarantee that our website will be uninterrupted, secure, timely, or error-free.
Product information on our website is provided for general informational purposes only. Nothing on this website is intended to replace professional medical, dermatological, or skincare advice. If you have specific skin concerns, please consult a qualified professional before using any skincare or beauty product.
Section 17 - Limitation of Liability
To the fullest extent permitted by law, Serelux Beauty, its partners, employees, affiliates, contractors, service providers, and licensors will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.
Section 18 - Indemnification
You agree to indemnify and hold harmless Serelux Beauty, Shopify, our affiliates, partners, employees, contractors, licensors, and service providers from any claims, losses, damages, liabilities, or expenses arising from your breach of these Terms, your violation of any law, or your violation of the rights of a third party.
Section 19 - Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.
Section 20 - Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our related policies, constitute the entire agreement between you and Serelux Beauty regarding your use of our website and services.
Section 21 - Assignment
You may not transfer, assign, or delegate these Terms or your rights and obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights or obligations without notice or consent.
Section 22 - Governing Law
These Terms of Service and any separate agreements through which we provide services to you will be governed by and interpreted in accordance with the laws applicable to the jurisdiction where Serelux Beauty operates, unless otherwise required by applicable consumer protection laws.
Section 23 - Headings
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
Section 24 - Changes to These Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of or access to our website after changes are posted constitutes acceptance of those changes.
Section 25 - Contact Information
Questions about these Terms of Service should be sent to us at help@sereluxbeauty.com.
You can also review our related policies here: