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FAQ
1. What are Serelux Beauty facial masks designed for?
Our masks are specially formulated to reduce dark circles, puffiness, and signs of fatigue, particularly around the under-eye area. They provide hydration, soothing benefits, and visible rejuvenation.
2. Are your products suitable for all skin types?
Yes. Our masks are created to be gentle, dermatologically friendly, and suitable for all skin types, including sensitive skin. If you have specific allergies, please review our ingredient list or consult your dermatologist.
3. How often should I use the masks?
For best results, we recommend using our facial masks 2–3 times per week. However, they are gentle enough to be used more frequently if desired.
4. How long should I leave the mask on?
Leave the mask on for 10–20 minutes, allowing the nourishing ingredients to fully absorb into your skin. For enhanced cooling and de-puffing, store the masks in the refrigerator before use.
5. Can I use the mask under makeup?
Absolutely. Our masks help create a smooth, hydrated base for makeup. Use them before applying your skincare and makeup routine for a refreshed, brighter look.
6. Are your products cruelty-free?
Yes. Serelux Beauty is committed to cruelty-free skincare. Our products are never tested on animals.
7. Where are your products made?
Serelux Beauty products are proudly developed and formulated in Australia, following strict quality and safety standards.
8. Are the masks safe to use during pregnancy or breastfeeding?
Our formulations are gentle, but we always recommend checking with your healthcare professional if you have concerns about specific ingredients during pregnancy or breastfeeding.
9. How should I store my masks?
Store your masks in a cool, dry place away from direct sunlight. For a soothing, refreshing application, you can also keep them in the fridge.
10. How long will it take to see results?
Many customers notice instant hydration and brightness after the first use. For long-term benefits such as reduced dark circles and improved under-eye texture, consistent use over several weeks is recommended.
11. Do you ship internationally?
We currently ship within Australia and are working toward offering international shipping soon. Stay tuned for updates on our website and social media.
12. What if I have a reaction to the product?
Although our formulas are gentle, skin sensitivities can vary. If irritation occurs, discontinue use and consult a dermatologist. You can also contact our support team for assistance.